Case Studies

	Mambo Foundation The Mambo foundation is a volunteer, non-profit organization charged with the governance of the Mambo open source content management system. Mambo is free software released under the GNU/General Public license and like all such projects, dealing with emails and organizational issues takes valuable time away from software development. They use SupportTrio to manage both time and resources more effectively. Mambo developers must work in collaboration from many different locations which makes email key to their communication. Read The Full Case Study
	Lactic Turkey Events Lactic Turkey Events, based in New Zealand, organizes events throughout the year with aim of getting people outdoors, with events that challenge them physically and in some cases mentally. Events inspire a real sense of self belief in participants when obstacles are overcome. Read The Full Case Study
	FuelBox Fuelbox Media is a group of diverse and consumer oriented entrepreneurial undertakings that use newsletters to inform prospective customers about promotions, news, new products and more. Being an online startup with a shoe string budget, email has allowed them to focus efforts on a marketing channel that's both effective and economical. Read The Full Case Study
	WestGroup Research WestGroup research is a full service research company headquartered in Phoenix, Arizona that has been providing market research services for more than 40 years. They use SupportTrio for internal corporate services as well as for support. Read The Full Case Study
	PhilanthroCorp PhilanthroCorp is a B2B service company that uses 1-2-All Email Marketing to send newsletters and special announcements. Potential clients toughly research competitors for as long as 1 to 2 years before making a buying decision. Read The Full Case Study
	Spice Up Your Life Spice Up Your Life is an online dating service that uses SupportTrio to handle all of their customer service support as well as a service contact center. They use a help desk as part of their service oriented approach to customer relations. Read The Full Case Study
	Jumpeye Jumpeye is a Web design and development company with offices in Troy, MI; Atlanta, GA, and Oradea, Romania. They use 1-2-All Email Marketing to send period updates to clients as well as prospects who opt-in to their newsletter. Read The Full Case Study
	Othello Technology Othello Technology systems is a UK eBusiness internet services and application solutions provider that uses SupportTrio to do end user support for hosting, email, server, and connectivity issues. They specialize in offering high-quality, completely reliable and cost effective Internet services. Read The Full Case Study
	SOL Digital Ltd SOL Digital Ltd uses SupportTrio to administer several niche market sites. They use their help desk to answer questions about their web site, password problems, and billing questions. Read The Full Case Study
	Ticket Alternative Ticket Alternative offers alternative ticketing distribution for events ranging from concerts to music, film, and beer festivals. SupportTrio is at the back end of their ticket distribution process. Read The Full Case Study
	NEWLITE NEWLITE – systems is a German based online retailer that offers web hosting and IT solutions. They use SupportTrio as their first and second level help desk. Read The Full Case Study
	Extensor Extensor is a training and development company that uses 1-2-All Email Marketing as their primary means of marketing their enterprise. They use their monthly newsletter along with the occasional product promotions as their “main means of contact with clients and potential clients.” Read The Full Case Study
	HDMX HDMX.com is a small company that offers fast, reliable web hosting. After trying many help desk solutions they settled on SupportTrio in order to streamline their support. Read The Full Case Study
	Gratis.dk Gratis.dk is a Denmark based .com that uses 12all Email Marketing to generate revenue through advertisements in newsletters. 12All has been so successful in generating revenue that it has become the company's most important business area. Read The Full Case Study
	ArielHost LLC ArielHost LLC, a family owned web hosting company, prides itself on offering personal support to their clients that is backed by value based hosting packages. They are based in Union, Kentucky, about 15 miles south of Cincinnati, OH. Read The Full Case Study
	HRP Media 1-2-All Email Marketing has allowed HRP Media to run a community driven portal that directs visitors back to their site, contributing to the profitability of their advertising.  At the same time they have been able to market their site and email content around the interests of their community. Read The Full Case Study
	VARhosting VARhosting.net provides reseller hosting solutions, with an emphasis on service and support, to web designers, developers and entrepreneurs worldwide. Their service oriented approach gives resellers and their clients support “24 hours a day, seven days a week, year round.” Read The Full Case Study
	Neransk Ltd Facemeet is a site that allows users to meet new friends from around the world and share their photos. As one of the fastest growing sites to make friends on, they rely on KnowledgeBuilder to meet the demands of their ongoing support traffic. Read The Full Case Study
	Actorix Actorix delivers web hosting and domain registration in Germany. KnowledgeBuilder plays an important role in distributing technical information, as well as, training. KnowledgeBuilder is used “as a regular FAQ Database” and also as a “tutorial.”.. Read The Full Case Study
	4Parents Network 4Parents Network, a website devoted to fostering parental needs, uses 1-2-All Email Marketing to email partnering sites, alert advertisers of specials and openings, and deliver family oriented newsletters to their subscriber base. Read The Full Case Study
	Ohana Swimwear Ohana Swimwear is a Utah based modest swimwear company that uses 1-2-All to run email marketing campaigns that keep their customers informed of new lines of swimwear and seasonal sales offers. Read The Full Case Study
	Emergent Web Design Emergent Web Design of Atlanta, Georgia provides 1-2-All E-mail Marketing as a service for their clients. Other solutions they offer include content management systems, e-commerce systems, project management applications, groupware/intranets, survey systems, and web design. Read The Full Case Study
	The Next Wave The Next Wave is a Midwestern Advertising Agency based in Dayton, Ohio that uses 1-2-All for staying in touch with customers and potential customers for a seminar. They also install for clients doing the same. Read The Full Case Study
	Backpacker Tours Australia Backpacker Tours Australia uses 1-2-All to deliver highly targeted travel information to backpackers from all over the world. By using a large number of very specific mailing lists, they are able to effectively promote tour packages, accommodations, and travel insurance options for travelers ranging from those on extreme-sports holidays, to scuba-divers, to vacationers making a quick break to Australia. Read The Full Case Study

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